1. Data Controller
As Julvera, we act as the data controller regarding the processing of your personal data in accordance with the Law on the Protection of Personal Data No. 6698 ("KVKK").
2. Purposes of Personal Data Processing
Your personal data is processed for the following purposes:
- Execution of service contracts
- Customer Relationship Management
- Provision of technical support services
- Fulfillment of legal obligations
- Business development and marketing activities
- Quality Control and Service Standardization
3. Processed Personal Data Categories
The main categories of personal data we process are as follows:
- Credentials
- Contact Information
- Customer transaction information
- Financial Information
- Marketing Information
- Legal transaction information
4. Methods of Processing Personal Data and Legal Grounds
Your personal data is processed within the framework of the legal reasons specified in Articles 5 and 6 of the KVKK (Personal Data Protection Law):
- Your explicit consent must be obtained.
- Clearly stipulated in the laws
- Formation or performance of the contract
- Fulfillment of legal obligation
- It is necessary for our legitimate interests.
5. Transfer of Personal Data
Your personal data may be shared with the following recipient groups:
- Authorized public institutions and organizations
- Our business partners and suppliers
- Our service providers
- Our legal consultants
6. Rights of the Data Subject
Your rights under Article 11 of the KVKK:
- Learning whether your personal data is being processed
- Requesting information regarding the processing of your personal data
- To learn the purpose of processing your personal data and whether it is being used in accordance with that purpose.
- Knowing the third parties to whom your personal data is transferred, whether domestically or internationally
- In case your personal data has been processed incorrectly or is incomplete, you have the right to request its correction.
- Despite being processed in accordance with KVKK and other relevant legal provisions, you have the right to request the deletion or destruction of your personal data in the event that the reasons for processing no longer exist.
7. Application Method
You can apply using the methods below to exercise your rights:
- Email: info@julvera.com
- Mail: Kozyatağı: Içerenköy Neighborhood, Topçu Ibrahim Street, Quick Tower Site No: 8-10D, Ataşehir, Istanbul
- Personal application: By presenting your identity at our company headquarters
8. Data Security
We are taking the necessary technical and administrative measures to ensure the security of your personal data:
- Data Access Authorization and Control
- Data Encryption and Backup
- Firewalls and antivirus software
- Regular security tests and audits
- Personnel training and awareness activities
9. Changes
This disclosure text may be updated as necessary. In the event of significant changes, notifications will be made through our website and appropriate communication channels. The last update date of the text is: 01.03.2024